Refund / Cancellation Policy Services
- Individual Classes
o If your scheduling conflict is known in advance and we are notified at least 12 hours ahead of time, it MAY be possible to make the session up at a later date or with a different group. However, this cannot be guaranteed.
o Any classes missed without 12 hours notification are forfeited.
o If you have not already paid for the class, your account/card will be charged for the full amount of the session.
- Fitness Equipment and Accessories
o May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged.
o Products which are defective or damaged upon arrival may be returned immediately for exchange.
o Customers are responsible for all shipping charges on exchanges or refunds.
- Some products may need to be shipped directly to the manufacturer. This will be stated on the product package or instruction insert. Should you be unsure if this is the case, please contact us using the information at the bottom of this page
o Refunds are only available when an equivalent replacement in unavailable and customer does not wish to exchange for another product
Contract Terms & Conditions
All services purchased from Pea Green Yoga & Pilates Studio must be preceded by the applicant acknowledging, by way of completing a PAR-q form reception prior to commencing any class or one to one instruction at Pea Green Yoga & Pilates Studio, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian.
The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time.
Furthermore, all applicants release Pea Green Yoga & Pilates Studio, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property.
If purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract.
Registration & Purchase:
To register or purchase from the Pea Green Yoga & Pilates Studio online booking system MINDBODY, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.
Terms & Conditions
If you access and use MINDBODY you accept and agree to be bound by and comply with these terms (the “Terms”). If you do not accept the Terms, do not use the Site.
o All products and services of Pea Green Yoga & Pilates Studio and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.
o The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.
o The information, material and content provided in the pages of the MINDBODY (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.
- Internet E-Mail
o Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.
- No Endorsements
o No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.
o Links from or to web sites outside the Site are meant for convenience only. Pea Green Yoga & Pilates Studio does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Pea Green Yoga & Pilates Studio will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and Pea Green Yoga & Pilates Studio is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.
- Payment for Products & Services
o All Credit Cards will be processed in GBP Pound sterling at the time of payment. Pea Green Yoga & Pilates Studio is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.
The Pea Green Yoga & Pilates Studio is not responsible for how data or information is treated/handled by any third party web site that is linked to from our sites. Collection of Information We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request.
This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Cookie/Tracking Technology The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information: We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Pea Green Yoga & Pilates Studio trading under Pea Green Rehab & Training Ltd
Company No: 09240442
VAT No: 200754052