Peagreen Clinic

no more ouch... give the team a call: 01869 241411 or
pop us an email:
info@peagreenphysio.co.uk and we’ll get back to you

It's about you and making you feel fantastic...

"unique combination of expertise, humour, genuineness & the ability to make you feel right at home, you always feel better inside & out"

Privacy Policy

Company Names: 

Pea Green Physio Ltd & Pea Green Rehab & Training Ltd

Privacy Policy

Your personal information is just that – personal, so we always treat it with the highest standards of security and confidentiality, and we will never share your personal details with a third party without your prior consent. We are committed to looking after your data and we will always put you first.

Third parties that we would potentially be requested to share your personal data with are:

Personal data will not be provided to these, or any other 3rd party without your prior consent.

What information do we hold about you?

When you book in with us for treatment, we will add your name, date of birth, address, email and contact phone numbers to our ‘private practice software’ database which remains connected to your medical treatment notes, along with your future and historic treatment dates and health insurance details. We do not hold onto any payment or credit card details.

We are lawfully required to keep your medical records and treatment notes –paper based and/or electronic – for up to 7 years. Both electronic and paper based records are stored securely and can only be accessed by authorised Pea Green staff.

Paper based copies of patient records are maintained in lockable onsite filing cabinets, which are only accessible to authorised Pea Green staff.  

Electronic records are securely held within our online private practice software, which is only accessible to authorised Pea Green staff.

We store all of this information for our own use only.


How do we use your information?

Your information allows us to send you appointment booking confirmations, notifications and reminders. It also allows us to inform you of therapists absence, information regarding disruption to our service or changes to the services we offer. Plus, if you opt-in to our mailing list, we will update you with news of any special offers, competitions, appointment availability and blogs.

If you already receive our marketing communications, we’ll continue to send you these unless you ask us to stop or unsubscribe. We hope you enjoy hearing from us just as much as we enjoy putting our updates together. We promise to never bombard you with too many communications.


Your rights regarding your personal data

If you receive an email-based marketing communications, you can choose to unsubscribe at any time.


You also have the right to:


If you would like to exercise any of these rights, please get in touch with us through our website. Please note that we may ask for proof of identity before providing or updating any personal information we hold about you and if we have a legitimate reason as to why we are unable to fulfil any requests, we will always explain the reasons why.




no more ouch... give the team a call: 01869 241411 or
pop us an email: info@peagreenphysio.co.uk and we’ll get back to you